WHAT WE DO
We offer a hands-on approach focused on delivering a completely personalized service. Below is an overview on the services we offer, please contact us to learn more about what we can do for your restaurant.
PROJECT MANAGEMENT
Project management for new and existing restaurants includes:
• Oversee and execute new
restaurant openings
• Systems, standard operating procedures and training manual development
• Critical path development
• IT configuration and setup
• Food, beverage and service training
SERVICE TRAINING
• Review and assess existing
training programs
• Identify style of service and create service steps accordingly
• Service manual and training
material development
• Empower key service individuals to mentor and continue training programs
• Pre-shift preparation and organization
• Follow up training visits quarterly
or bi-annually
• Upselling strategies and techniques
• Responsible alcohol service training
MANAGEMENT SERVICES
Providing day to day General Manager services to include:
• Hire, manage, train and develop a
service team
• Oversee all front of house operations
• Guest relationship building techniques
• General manager and/or floor manager shift coverage
• Food critic drill standard
operating procedure
• Ensure proper revenue reporting and follow budget guidelines
• Maintain restaurant culture and vision
VIRTUAL TRAINING
• Designed for more immediate solutions & shorter lead times
•Each seminar is customized to your specific business needs
•Full training and quick-fix/refresher options available
•Customized to any position, individuals or teams
•Interactive virtual workshops
•Increase training frequency
•Cost-effective
BEVERAGE PROGRAM
• Craft cocktail creation
• Cocktail menu creation
• Food pairing training
• Increase sales during slow periods with a strong bar program
• Beverage service training
• Consultation/tastings with culinary team
• Partnering with distributors/representatives for training and sales support
• Responsible alcohol service training
COVID-19 COMPLIANCE
• Precautionary Procedures & Preparation
•Keys to Success: Understanding
COVID-19
•Keys to Preventing Viral Spread in The Restaurant
•Workplace Safety Tools and equipment
•Cleaning & Disinfecting procedures